How to cancel Netflix, Spotify and other subscriptions
Cancelling a subscription is usually quick, as long as you know where you are being billed. Start there and the rest is easy.
First, find out who bills you. If you subscribed inside an Android app, the payment usually goes through Google Play. If you subscribed on an iPhone, it goes through Apple. Otherwise, you pay the company directly on its website.
Subscriptions billed through Google Play
- Open the Google Play Store.
- Tap your profile picture → Payments & subscriptions → Subscriptions.
- Choose the subscription and tap Cancel subscription.
Uninstalling an app does not cancel its subscription.
Subscriptions billed through Apple (iPhone / iPad)
- Open Settings and tap your name.
- Tap Subscriptions.
- Choose the subscription and tap Cancel Subscription.
Netflix
- Sign in at netflix.com in a browser and open Account.
- Choose Cancel membership and confirm.
You can keep watching until the end of the period you already paid for.
Spotify Premium
- Sign in at spotify.com in a browser and open your Account page.
- Go to Manage your plan → Change plan.
- Scroll to Spotify Free and choose Cancel Premium.
Your playlists stay; you simply move to the free plan with ads.
YouTube Premium
- Go to youtube.com/paid_memberships while signed in.
- Choose your membership → Deactivate or Cancel membership.
Disney+
- Sign in on the Disney+ website and open your Account.
- Select your subscription and choose Cancel subscription.
Amazon Prime
- On Amazon, go to Account & Lists → Your Prime Membership.
- Choose Manage membership → End membership and follow the steps.
Gyms and other contracts
Gyms, mobile plans and some local services often need notice in writing or at the front desk, and some have a minimum term. Check your contract, ask for written confirmation, and note the date.
Menus change from time to time. If a button has moved, search the service's help pages for “cancel subscription”.
Never get caught by a renewal again
Most unwanted charges happen because the renewal date slipped by. Add your subscriptions to BillBuddy and it reminds you 1, 3 or 7 days before each payment, which leaves enough time to cancel.
